Quality and Information Security Policy
Dreamgenics is a biotechnology company comprised of a multidisciplinary team of bioinformaticians, geneticists, and other healthcare professionals with extensive experience in the fields of genetics and genomic medicine. We develop bioinformatics products and services for the analysis and interpretation of genomic and transcriptomic data derived from next-generation sequencing (NGS) technologies. Our products include the Genome One analysis software and the Genome One Reports results visualization platform.
Our daily work primarily involves the analysis of genomic and transcriptomic data, as well as NGS sequencing and the conduct of genetic diagnostic studies. The organizations that collaborate with us benefit from the expertise of our highly qualified team. In addition, our comprehensive services include pre-project consultation, sample processing for nucleic acid isolation, sequencing, and data analysis and interpretation. The results of much of our work are published in high-impact international scientific journals.
Among the organizations we work with are hospitals, research centers, universities, and other biotechnology companies.
MISSION
To provide clinicians and researchers with genomic and bioinformatics solutions that help unravel the molecular basis of diseases.
VISION
Every one of us at Dreamgenics is proud to contribute to the advancement of precision medicine, and our goal is to keep improving every day so we can continue to help enhance people’s quality of life.
VALUES
We strive to conduct our operations in an environmentally responsible manner, complying with all applicable regulations and minimizing our impact by reducing waste and energy consumption.
The service provided by Dreamgenics is fundamentally based on the following pillars:
- Support to clinicians and research groups.
- Vast experience, soundness and scientific basis, as well as a deep knowledge of the technology market.
- Clear, high-quality results that enable simple and intuitive interpretation of the genome using language that is highly relevant to clinical practice and research.
- Compliance with applicable legal and business requirements regarding the provision of NGS sequencing and genetic diagnostic services, information security, and information systems, among others.
- Ensuring the confidentiality, integrity, and availability of the information we handle and store in our information systems.
- The achievement of excellent working conditions and an excellent working environment, which allows for a high level of satisfaction of the multidisciplinary work team that makes up Dreamgenics.
At Dreamgenics, we strive for continuous improvement of our processes and the maintenance of a Technology Management System that complies with the requirements established by the UNE-EN ISO 9001 standard (Quality management systems—Requirements) and the UNE-ISO/IEC 27001 (Information security management systems—requirements), the scope of which is defined as “The provision of NGS sequencing services. The provision of bioinformatics analysis services for data derived from NGS sequencing for clinical and research purposes. The provision of genetic diagnostic services. The design and development of software for bioinformatic analysis services of data derived from NGS sequencing” (based on ISO 9001) and “The information systems that support the services of: – design and development, marketing, and maintenance of software – provision of bioinformatic analysis services of data derived from DNA sequencing and genetic diagnostic services, in accordance with the statement of applicability in effect as of the date of issuance of the certificate” (based on ISO/IEC 27001).
This quality and information security policy DOCU-CAL-01, in turn, is developed in the information security policy document DOCU-SEG-01, as well as in the rest of the specific policies contemplated in the mandatory security regulations, which emanate from it.
This policy is reviewed at least once a year in order to verify its adequacy to the actual way the Company operates, as well as to the context in which it provides its services, and provides the reference framework for setting quality and information security objectives.
In order to make it known, it is disseminated to staff and publicly displayed on our website.
Issue – 11
Last updated: October 14, 2025